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We offer several shipping options to suit your needs. Standard shipping within Sri Lanka takes 3–5 business days, while express shipping delivers within 1–2 business days. For international orders, we partner with reliable carriers with delivery times ranging from 7–14 business days depending on your destination.

Yes, we offer competitive bulk and wholesale pricing for businesses, restaurants, and food manufacturers. Discounts start at orders of 5 kg and increase with volume. Please reach out to us via the contact form above or email us at info@velnexceylon.com with your requirements, and our wholesale team will prepare a customised quote for you within 48 hours.

To maintain optimal freshness and flavour, store your dehydrated spices in a cool, dry place away from direct sunlight. Keep them in airtight containers. Our resealable packaging is designed for long term storage. Properly stored, our dehydrated spices retain their full potency for up to 12–18 months. Avoid storing spices near the stove or in humid areas like above the dishwasher.

Yes! Our organic product range is certified by recognised international bodies. We work directly with local farmers in Sri Lanka who practise sustainable, chemical free agriculture. Each batch is tested for purity and quality to ensure you receive the finest organic spices and leaves nature has to offer.

We stand behind the quality of every product we sell. If you're not completely satisfied with your purchase, you may return unopened items within 30 days of delivery for a full refund or exchange. For any quality concerns with opened products, please contact our support team with photos and your order number. We'll arrange a replacement or refund promptly. Shipping costs for returns due to our error are covered by us.

Absolutely! We ship our premium Ceylon spices and organic leaves to over 40 countries worldwide, including the United States, United Kingdom, Canada, Australia, Germany, Japan, and many more. International shipping rates and delivery times vary by destination. You can view estimated costs at checkout. For large international orders, we also offer custom freight solutions. Get in touch with our team for a tailored quote.